Account

Welcome to your Dorobil account! Here you can manage your personal information, view your order history, and access various features tailored for both buyers and sellers. This guide will help you navigate through the different sections available on your account page.

Dashboard

Overview:

• Get a summary of your recent activity, including your latest orders and messages.
• Quick access to important notifications and updates.

Analytics (for Sellers):

• View your store’s performance metrics, including sales data and visitor statistics.
• Monitor key metrics to optimize your selling strategy.

Orders

View Orders:

• Track the status of your purchases from pending to delivered.
• View detailed information about each order, including purchased items, total cost, and delivery status.

Order Actions:

• Cancel orders by clicking “get support from dorobil”.
• Complete orders by clicking “order complete confirm”. 

Account Details

Edit Profile:

• Update your personal information, including your name, email address, and contact details.
• Add or update your profile picture.

Change Password:

• Regularly update your password to keep your account secure.
• Use a mix of letters, numbers, and special characters for a strong password.

Sellers

Followed Sellers:

• View and manage the list of sellers you are following.
• Stay updated with the latest products and promotions from your favorite sellers.

Seller Registration:

• Apply to become a seller on Dorobil if you are not already registered.
• Complete the required forms and submit necessary documents for approval.

Inbox

Messages:

• View and manage your messages from buyers and sellers.
• Keep track of communication related to your transactions.

Send Messages:

• Initiate conversations with buyers and sellers regarding orders and products.
• Respond to inquiries and provide necessary information.

Dorobil Support Tickets

Create New Ticket:

• Open a new support ticket for any issues or inquiries you have.
• Select the relevant category and provide detailed information about your concern.

View Tickets:

• Track the status of your support tickets.
• Communicate with the support team and view responses to your queries.

Seller Dashboard

Store Management:

• Access the comprehensive dashboard designed specifically for sellers.
• Manage your products, orders, and store settings from one convenient location.

Add New Product:

• Easily list new products for sale on Dorobil.
• Provide detailed descriptions, images, and pricing information.

Logout

Secure Logout:

• Ensure the security of your account by logging out when you are done.
• Prevent unauthorized access by always logging out, especially on shared devices.

Additional Tips

Security Tips:

• Use strong passwords to protect your accounts and personal information from unauthorized access.
• Regularly review your account activity and report any suspicious actions.

Support:

• Visit the Dorobil Help Center for more detailed guides and FAQs.
• Contact our support team if you need further assistance with your account.